Returns & Refund Policy

At PrintMeet.shop, customer satisfaction is important to us. If your wall art purchase does not meet your expectations, you may request a return or exchange for eligible physical items within 30 days of delivery.

Eligibility for Returns

To be accepted, returned items must meet the following conditions:

  • The product must be unused and in its original condition.

  • All original packaging, accessories, and included hardware must be intact.

  • A valid proof of purchase, such as an order confirmation or receipt, is required.

  • Items must not be custom-made or personalized beyond the standard options offered on the product page.

Return Request Process

All returns must be approved in advance. To begin the process, contact us at contact@printmeet.shop. Once your request is reviewed and accepted, you will receive:

  • A prepaid return shipping label.

  • Instructions on how to securely package your item.

  • A Return Authorization Number (RA#), which must be clearly visible on the outside of the return package.

Returns sent without prior authorization will not be accepted or processed.

Damaged or Incorrect Items

If your order arrives with any issues, please contact us promptly. This includes:

  • Items that arrive damaged (including frames, prints, or packaging).

  • Incorrect products, sizes, or designs.

  • Missing parts or hanging hardware.

We will assess the situation and provide an appropriate resolution.

Non-Returnable Items

Certain items are not eligible for return:

  • Customized or personalized products (including designs with added text or images).

  • Clearance or final sale items.

  • Products that have been damaged after delivery due to improper use or handling.

Exchanges

If you would like to exchange an item, you will need to complete the return process for the original product and place a new order separately. Approved returns may be refunded and used toward your new purchase.

Refund Timeline

Once your return is received and inspected (typically within 3–5 business days), we will notify you of the outcome. If approved:

  • Refunds are issued to the original payment method within 5–7 business days.

  • Additional processing time of 3–10 business days may apply depending on your bank or payment provider.

Contact Information

For any return or refund inquiries, please contact us:

Email: contact@printmeet.shop
Phone: +1 307 893 6946
Address: 343 Highridge Cir, Gillette, WY 82732, United States